Lehigh Valley Health Network (LVHN), its wholly owned subsidiaries and health care providers comply
with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national
origin, age, disability, sex, or gender identity. LVHN does not exclude people or treat them differently
because of race, color, national origin, age, disability, sex, or gender identity.
LVHN:
- Provides free aids and services to people with disabilities to communicate effectively, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the Diversity and Cultural Awareness Liaison.
If you believe LVHN has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, or gender identity, you can file a complain with:
Diversity and Cultural Awareness Liaison
Address: 17th and Chew Streets, P.O. Box 7017, Allentown, PA 18105
Phone: 610-969-4290
Fax: 610-969-2891
You can file a complaint in person or by mail, fax, or phone. If you need help filing a complaint, our Diversity and Cultural Awareness Liaison or his/her designee is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201, 1-800-868-1019, 800-537-7697 (TDD)
Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html.